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1. What is the difference between hospitality management, culinary arts & tourism management?
Hospitality Management – Students will study many disciplines required for modern management in the global hospitality industry. It covers a wide range of duties from front office and housekeeping, to Food and Beverage management, to supervision of relations between staff and guests, as well as back office administration (management skills).

Culinary Arts – Students will be equipped with advanced skills in culinary arts (food preparation and presentation, kitchen setup and organisation, etc.) and food production knowledge. Of course, they will also learn other essential skills such as sanitation, hygiene and food safety.

Tourism Management – The study of business that providing services such as transportation, accommodation and entertainment for travellers. MICE is also an inherent part of the programme. Besides the technical knowledge, the programme will also focus on building effective communication, interpersonal relationships, negotiation and persuasion techniques and skills.


2. Is there any stigma if I have a degree in Hospitality & Tourism Management and I wish to work in the financial sector or in consulting?
No. The graduates of Hospitality & Tourism Management are well trained in customer services and communication. In addition, the financial sector today places more emphasis on guests' relationship. Thus the graduates of Hospitality & Tourism Management have the advantage of working in this sector.


3. What do I learn if I take up Tourism Management? This is not a tour guide operating or airline ticketing management programme right?
Tour guiding and ticketing are only one of the subjects (technical skills) taught in the Tourism Management programme. Tourism Management is the study of businesses that provide services such as transportation, accommodation and entertainment for travellers. Besides the technical knowledge, the programme will also focus on building effective communication, interpersonal relationships, negotiation and persuasion techniques and skills.


4. What do the tourism study tours to regional and international venues entail?
We believe that the most effective way to learn about the tour and travel industry is through real experience by organising the study tours. Students have to get involved in organising the trip from A-Z, such as planning and design of tour package, promotion of the package and taking care of the guests during the trip. This gives them exciting opportunities to travel abroad and real experience in handling a tour.


5. What makes the Tourism Management programme unique?
The Tourism Management programme is unique because:
•   4 Industry Training sessions means better exposure to the industry
•   Free subsidised trips (domestic, regional, international & study trip to France)
•   Students involve in MICE events during their studies (F1, FIGO, ApacCHRIE, etc.)
•   The programme is accredited by MQA (Malaysian Qualifications Agency)
•   Strong Professional Affiliations (PATA, IOTO, MATTA, NAUI, etc.)


6. Why is the BacPro only a diploma? How can this be considered the best culinary qualification in France?
The BacPro programme is designed to equip students with advance skills in culinary arts and strong product knowledge. Students are encouraged to further their studies with the Higher Diploma in Hotel Management (Culinary Art and Food and Beverage Management). This course places more emphasis on management skills in the areas of food production and service.

BacPro is touted to be the best Culinary Arts qualification in France as it offers a chance to equip students with state-of-the-art technical skills in kitchen setup and organisation, food product knowledge, patisserie, sensorial analysis, menu development as well as food and beverage management. The programme is also endorsed by Chefs Association of Malaysia (CAM).


7. What is the professional pathway for a Chef? How much would I earn a month?

Fresh graduates (that hold a BacPro) without working experience in the industry, normally will be paid around RM 1,000 – 1,400 basic salary + 2- 4 service point (around RM200 – RM 450 each).

8. Are programmes in Taylor's School of Hospitality, Tourism and Culinary Arts (TCHT) accredited by MQA (Malaysian Qualifications Agency)?
All the TCHT programmes are accredited by MQA . The MQA will normally give accreditation to a programme which has been running for 1 year without any problems.


9. Are TCHT programmes well received and recognised by the hotel and tourism industry in Malaysia?
TCHT programmes are well recognised by the industry as we have affiliation with PATA, IOTO, APETIT, MAH, MATTA, CAM and the Malaysian Food & Beverage Executive Association. In addition, professionals from the industry will be invited to become our examiners in order for them to assess the quality of our students.


10. How many percentage of TCHT graduates manage to secure a job after graduation?
All Diploma and Degree students are required to go for industrial training during the tenure of their studies which enhances their work experiences. TCHT graduates are equipped with the necessary skills and knowledge for the job market. Hence, employability of TCHT graduates is very high.


11. What is the difference between the French and Swiss hospitality programme?
Swiss hospitality programmes are more inclined towards merchandising and vocational studies, not a University education. On the other hand, French hospitality programmes have a well developed vocational and university education system.


12. Why a French and not a Swiss degree? My parents have mentioned that the Swiss Hospitality degrees are the best and they are the pioneers.
A French hospitality degree is more specialised, focused and industry – relevant whereas a Swiss degree is more general in nature and less industry focused. Awarding bodies of Swiss qualifications award a general Bachelor of Arts, whilst the French award a specialised qualification (eg. Bachelor of Hospitality and Tourism)


13. Why don't I just study a business degree?
A business degree focuses more on areas of business operations and knowledge i.e. accounting, finance, marketing or economics. On the other hand, a hospitality and tourism degree focuses on aspects of business in hospitality and tourism industry. Not only are hospitality and tourism graduates trained in the areas of the hospitality industry, they are also equipped with knowledge of business where students are required to undertake subjects such as accounting, financial management, mathematics and statistics.


14. Why do I need to pay to study Culinary Arts when I have so many resources (eg: Recipes Books, Internet, newspapers… etc) around?
The understanding of the art of Culinary in the BacPro programme are taught in process whereby the students are required to understand the basics and fundamentals of kitchen as well as restaurant operations. Having resources which teaches only the theoretical aspects of Culinary Arts is deemed not sufficient, the learning experience combined with experiential teaching at TCHT prepares students when they are in the industry.


15. Who does Taylor's work with for the Diplomas? Are they well regarded in France?
All Diplomas are awarded by the Academie de Toulouse which is a division of the Ministry of Education in France while the degree is awarded by the University of Toulouse. All diplomas and degrees awarded by the Academie and the UOT are highly regarded as UOT is a public university and the second largest in the country of France. Within the Academie, the Hotel and Tourism School of Toulouse is rated one of the best in France.


16. What is ERITA-Asia? Why is research important in a vocational course?
With the aim of expanding the collaboration between UoT and Taylor's School of Hospitality, Tourism and Culinary Arts (TCHT), in research and development, an Asian branch of ERITA called ERITA-Asia was established at TCHT in June 2005. ERITA is a French acronym for the Centre for Inter-disciplinary Research on Hospitality, Tourism and Food located at the Université de Toulouse-Le Mirail (UoT), France. The centre is recognised by the Ministry of National Education and Scientific Research, France, and is associated with CETIA, the Centre for the Studies in Tourism and Service Industries at UoT. ERITA carries out fundamental and applied inter-disciplinary research in the hospitality, tourism and food sectors. The main fields of study include sociology, anthropology, economics, communication, geography, management and literature. ERITA is the only inter-disciplinary research centre of its kind in tourism, hospitality and food in France. The research and scholarly activities in any academic institutions can enhance the academic status of the institution and the general student population will benefit as they will be taught and guided by faculties that keep abreast of the latest developments in their respective disciplines. Whether the courses offered are more vocational or more academic, research is both stimulating and challenging to those involved, and for the staff, it enhances their teaching roles and knowledge. Encouraging teaching staff to be involved in research helps to boost their credibility as good researchers and keep them abreast of development in the industry and in their own specialisation.


17. I am not good at Maths. Will I be able to cope for this programme as there are statistics and accounting subjects?
Mathematics and Statistics are fundamental management studies where students start from the basic to advanced level. This serves as the foundation when students proceed into higher levels where management subjects are offered.


18. Why is there so much industrial training? Isn't one enough for me to get a feel of the industry?
The students have the opportunity to expose in different types of establishment. Example: Diploma in Hospitality Management students can have general training at resorts and specialisation training in independent fine dining (dependant on specialisation); management training at city hotels and degree internship at corporate offices. Then, tourism students can undergo their first training at travel agents and their second training at an event company.


19. Can I go overseas for my industrial training at the Diploma and subsequently Higher Diploma level? If yes, how far would the school assist me in getting the placement?
The period of training for Diploma is 3 + 2 months and 2 months if they wish to continue to a Higher Diploma. Hence, it is a short period and it is not advisable the student goes overseas as its involving visa application and accommodation arrangement. Only degree students will have a longer duration (5 months) industry training that will allow students to go overseas. In addition, the career placement centre has partnerships with several organisations overseas.


20. Which prestigious companies do your students get industry training in?
The majority of the 4 and 5 stars hotels and resorts in Malaysia accept our students as trainees. Such hotels include Mandarin Oriental Kuala Lumpur, Shangri-la, Equatorial etc. Currently we are associated with 170-180 hotels / resorts, 61 independent fine dining restaurants and 130 travel agencies.


21. Who is in your Industry Advisory Panel as per stated in your prospectus?
The Industry Advisory Panel Members are:
Mr. Peter Brokenshire, GM, Kuala Lumpur Convention Centre.
En. Muhammad Hisham Tan Abdullah, President, The Malaysian F&B Executive association.
Mr. Michael Sengol, GM, the Regent Hotel, Kuala Lumpur.
Mr. Anthony Wong, Managing Director, Asian Overland Services.
Ms. Diana Lee, Executive Secretary, Malaysian Tourist Guides Council.
En. Johari Edrus, President, Chefs Association of Malaysia.
En. Ahmad, Senior VP , Malaysia Airlines.
Mr. Ricky Parlanti Executive Chef / Director, the Mango Tree.
Mr. Florian Briquet, SODEXHO Business Development Manager, Asia.


22. How well do your students do in their studies? What is the percentage of passes?
Our students do very well, with an average of 95-100% passes in the Diploma and Higher Diploma programme and 85-90% passes in the Bachelor programme.


23. What sort of jobs do fresh graduates hold?
After a Degree, they will start as an executive (in managerial departments such as Sales, Marketing, Public Relations, Human Resources, etc) or even an Assistant Manager (often linked to F&B operations in a hotel), depending on the size of the organisation. Their career advancement is generally very fast, as well as their salary increment.



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